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WiSo takes customer support and after sales service very seriously. Our maintenance/support packages are simple, yet elaborate enough, to meet your business needs.
All our customers are automatically rewarded with the Basic package, along with FREE on-site maintenance/support for the first month.
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Basic |
Price (pcm) |
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This plan offers our customers free e-mail and telephone support, within working hours (Monday – Friday, 08:00 – 20:00). |
£0.00 (exc. VAT) |
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Basic24 |
Price From (pcm) |
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This plan offers our customers free e-mail and telephone support 24hrs a day, 365 days a year. |
£10.00 (exc. VAT) |
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LowRate |
Price (pcm) |
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High priority and reduced rate for on-site maintenance/support, from ₤25.00/hr to ₤15.00/hr, excl. VAT , within working hours (Monday – Friday, 09:00 – 18:00)). |
£15.00 (exc. VAT) |
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Premium |
Price From (pcm) |
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Our premium plan gives the customer the flexibility to choose from free e-mail and telephone support as well as unlimited on-site visits, within working hours (Monday – Friday, 08:00 – 20:00). |
£30.00 (exc. VAT) |
On-site maintenance/support, when not covered by packages will be charged at the standard rate of £25.00phr (exc. VAT) within working hours (Monday – Friday, 09:00 – 18:00), with a minimum charge of £25.00 (exc. VAT). On-site maintenance/support outside our working hours will be charged at an increased 50% surcharge to the normal prices.
For tailored made packages please do not hesitate to contact us.